Hotel and Restaurant Management

256.352.7852
hospitality@wallacestate.edu
www.wallacestate.edu/culinary

 

Associate in Applied Science Degree (5 semesters)

Certificate (3 semesters)

Short-Term Certificate (2 semesters)

At a Glance

Step into the dynamic world of hospitality with our Hotel Management program, designed to prepare students for success in the fast-paced lodging and tourism industry. Students will learn how to create exceptional guest experiences while developing skills in communication, organization, and problem-solving that are essential in hospitality environments.

Through hands-on training and real-world scenarios, students gain practical experience in hotel operations and leadership. Graduates are prepared for entry- to mid-level positions such as front desk agent, guest services representative, or hospitality supervisor, with opportunities for advancement into management roles. This program also serves as a pathway to careers in resorts, event planning, and tourism, equipping students with the confidence and professionalism needed to thrive in the hospitality industry.

Program Description

This program provides an Associate in Applied Science degree (5 semesters), Hotel and Restaurant Certification (3 semesters), and a Short-Term Certificate in Culinary and Hospitality Introduction (2 semesters) and 2 levels of Hotel and Restaurant Management certifications (1 semester).

Program Expectations

Prepare to step into a fast-paced, guest-focused industry where professionalism and service excellence are key. Students in the Hotel & Hospitality program are expected to:

  • Demonstrate strong customer service skills and maintain a positive, welcoming attitude
  • Present a professional appearance and communicate effectively with guests and team members
  • Develop time management and multitasking abilities in high-energy environments
  • Show reliability, punctuality, and a strong work ethic
  • Learn and apply industry standards in lodging, food service, and event coordination
  • Work collaboratively as part of a team while also taking initiative when needed
  • Adapt to flexible schedules, including evenings, weekends, and holidays
  • Utilize problem-solving skills to handle guest needs and resolve concerns efficiently

Career Path

A graduate will have the opportunity to enter the hospitality industry in an entry or mid-level position with the knowledge and confidence to correctly perform a wide variety of culinary skills. Job offerings for entry-level hotel and hospitality sector jobs are expected to be plentiful through 2030. Employment growth will be spurred by increases in population, household income, and leisure time that will allow people to dine out and take vacations more often. According to the Bureau of Labor Statistics, the median pay for these industry professionals in 2023 was as follows:

Chefs and Head Cooks $60,990 annually

Lodging Manager $68,130 annually

Food Service Manager $65,310 annually

Nutritionist $73,850 annually

Degrees and Certificates

Classes

HMM 105 : Principles of Hospitality Management

This course is a study of the principles of management and their applications to the hospitality industry. Emphasis is placed on the functions of management, the newest principles of management, and tools of the modern manager. Upon completion, students will be able to relate the basic principles of management to the hospitality field. 

Credits

3

HMM 120 : Beverage Operations

This course includes the theory and practice of serving beverages to achieve enhanced enjoyment of the dining experience. This course will cover the full spectrum of beverages offered in the hospitalty industry including wines, cocktails, brewed beverages, coffees, teas, water and soft drinks. 

Credits

3

Prerequisites

As determined by the college

HMM 240 : Hospitality Managerial Accounting

This course is designed to explain the standard hospitality accounting practices, financial statements, budgets, and financial planning. Emphasis is placed on applying the subject matter to the hospitality industry. Upon completion, students will be able to use managerial accounting to plan and protect an operation's finances. 

Credits

3

HMM 241 : Restaurant Service Management I

This course is designed to introduce students to planning, organization, control, and evaluation of restaurant operations. Topics covered will be menu planning, restaurant layout and design, marketing and sales promotion, food and beverage control procedures, and managing reservations and group bookings. Upon completion, students will be able to apply the learned techniques. 

Credits

3

HMM 251 : Front Office Management

This course is a study of front office management and of total hotel and condominium organization as it relates to the front office. Emphass is placed on the methods of statistical analysis as applied to the front office in areas of price structure, occupancy patterns, and income using computer applications. Upon completion, students will be able to identify front office, functions in the hotel management. 

Credits

3